ONLINE SHOP REGULATIONS www.kwiatywsieci.pl
Table of Contents
§ 1 General Provisions
§ 2 Provision of services by electronic means
§ 3 Conclusion of the contract of sale
§ 4 Payment, delivery, receipt of goods
§ 5 Personal data
§ 6 Complaints
§ 7 Withdrawal from the agreement
§ 8 Additional Information
1.1. These regulations (hereinafter referred to as the "Regulations") govern your use of the Online Shop customers www.kwiatywsieci.pl and in particular regulate:
the conditions of formation and performance of contracts of sale;
conditions for the provision of electronic services;
rules for the use by consumers of their right to withdraw from the contract without giving any reason;
rules and procedures of complaint.
1.2. Definition of terms used in the Regulations:
Internetowy- Shop online store operating at www.kwiatywsieci.pl
The service provider, vendor, controller - Winemaker Christopher conducting business under the name FHU KRZYSZTOF winemaker, based in 61-316, Poznan, Ropczycka 12a, 7830019452, activities registered in the Central Register and Information on Economic Activity led by the Minister of Economy, info @ kwiatywsieci .com, +48 603 136 389 (the standard fee by pricing the correct operator)
Client - a natural person, legal person or an organizational unit without legal personality who uses the services provided electronically by the Service Provider that wants to enter into or has entered into a sales agreement with the Seller;
Konsument- natural person performing the entrepreneur legal action not directly related to its business or professional activity;
Order - an expression by the Client will to conclude the agreement. Proper submitting orders by the customer result in the receipt to the specified when ordering / registration e-mail address messages Fri. "Confirmation Order No. XXX on XXX amount zł" (§. 3.7. Of the Rules). Exemplary mail confirmation can be seen here. (Appearance mail depends on the email program you are using on Client)
The service provided electronically - a free service consisting of: availability of customers order form. If in doubt, be deemed to be that for electronically supplied services are also considered all the activities that the Service Provider will perform for the proper operation of the processes listed in the first sentence;
Price - the price that the customer store will be obliged to pay for selected products in the event of sale agreement. The price may be expressed in the following currencies: Polish zloty (PLN). The price is the gross price (includes necessary VAT). Prices in the online store do not include shipping costs, which are indicated in traction ordering in the store. Seller warrants that the price indicated during the order process will not change during the execution of the sale agreement concluded on the basis of the order.
Delivery - ¬powierzenie by the Seller of products for the customer to third parties in order to be delivered. Seller undertakes to duly sent packing and insurance products. Seller delivery of its products is entrusted only to specialized courier companies leading in this field a professional business or your business.
1.3 electronic correspondence concerning the activities of Internet shop to be sent to the e-mail correspondence firstname.lastname@example.org while traditional (post) should be addressed to: kwiatywsieci.pl, Piaśnicka 127a, 61-243 Poznan
1.4 Client Online Store can be - a natural person, legal person or an organizational unit without legal personality who uses the services provided electronically by the Service Provider that wants to enter into or has entered into a sales agreement with the Seller.
1.5 Orders are only in Polish. In order to place orders involving the shipment abroad, please contact individually with the Seller.
1.6 Prices in the Online Store are expressed in Polish zloty and include VAT (gross price). Prices do not include shipping cost, if any, that are dependent on the Customer's method of payment and delivery. The customer is informed about the costs of delivery when placing orders.
1.7 Unless otherwise expressly stated in commercial goods available online are fresh, and the entity responsible for their possible physical and legal defects is FHU KRZYSZTOF winemaker, based in 61-316, Poznan, Ropczycka 12a, 7830019452, activities registered in the Central Register and Information on Economic Activity led by the Minister of Economy, email@example.com +48 603 136 389 (the standard fee by pricing the correct operator)
§ 2 Provision of services by electronic means:
2.1 In the course of the Online Store Service Provider undertakes to provide electronic services to the extent and subject to the conditions set forth herein.
2.2 Provision by Provider Services electronically free of charge.
2.3 Conditions for the provision of services electronically:
2.3.1. The service interactive form:
184.108.40.206. The contract for the provision of electronic services consisting in the provision of interactive form that allows the submission of the online shop order is entered at the start of use of the above services (adding the product to the basket).
220.127.116.11. The contract for the provision of electronic services consisting in the provision of interactive form that allows the submission of the online shop order is concluded for a definite period and shall terminate upon the submission of the Order.
2.3.2. Service newsletter:
18.104.22.168. The contract for the provision of services by electronic newsletter will be concluded as soon as consent to receive communications electronically (check box checkbox when typing in the contract).
22.214.171.124. The contract for the provision of services by electronic newsletter is concluded for an indefinite period.
2.4. Terms of terminating contracts for provision of electronic services:
2.4.1. Customer has the right to terminate the contract for the provision of electronic services of continuous nature by the Service at any time. Termination occurs without incurring any additional costs and without indicating reasons:
126.96.36.199. Termination can be made by sending a relevant statement by e-mail firstname.lastname@example.org or writing to the address of the Service Provider (indicated at the beginning of this Regulation).
188.8.131.52. The agreement in this case will expire after 7 days of receipt of the notice by the Service Provider.
2.4.2. The service provider has the right to terminate the agreement for the provision of electronic services while maintaining 7 day notice if the customer provides any illegal content.
2.4.3. Termination and termination of the agreement does not involve the loss of rights already acquired by customers using Online Store Sellers.
2.4.4. The consumer has the right to cancel the contract for the provision of electronic services within 14 days of its conclusion (see § 7 of the Regulations).
§ 3 Conclusion of the contract of sale
3.1. The customer has the choice of placing an order in the following ways:
a) an order after completing the form in the system Online Store;
3.2. Placing an order through the Online Store customers is the addition of appropriate goods to cart online. In the case of interest to us when all items are in the basket, you must submit a request to this end in view cart click on the "BUY", then is redirected to a page where we have to fill in details of the Purchaser and Recipient. On the same page, select the zone of commutation (paid or not) and the method of payment. After filling in all the necessary data click the "Order" and are redirected to the appropriate page, depending on the choice of payment method. If you choose an ordinary assignment, greets us with a positive screen ordering with account number to complete the payment. It is also possible to select a payment method provider Payu.pl, then we are redirected to a secure payment channel (after a click on the "Pay by Payu.pl)," and then also get information about the correct order. The final method is by Paypal, in which the customer is redirected to Paypal payment channel, then returns to the store.
3.3. When submitting orders referred to in point. 3.1 of the Rules customer is obliged to provide data corresponding to the truth.
3.4. When submitting orders to be confirmed familiarize yourself with these rules.
3.6. Placing an order at the moment of clicking on the "order with obligation to pay" or any other of the equivalent wording.
3.7. After receiving the Online Store order system, each will be sent to the e-mail address provided by the customer an automated message confirming receipt of the order.
3.8. Order, whose receipt was acknowledged by the system Online Store (§3.7 Regulations) constitute an offer within the meaning of Art. 66 § 1 of the Civil Code and is the basis for a contract of sale between the Client and FHU KRZYSZTOF winemaker, based in 61-316, Poznan, Ropczycka 12a, 7830019452, activities registered in the Central Register and Information on Economic Activity led by the Minister of Economy, info @ kwiatywsieci.pl, +48 603 136 389 (the standard fee by pricing the correct operator)
3.9. An order placed by the customer and not confirmed by the Seller within 48 hours stops to tie him up.
3.10. Seller for accession to the contract confirms this fact a separate email message entitled "Confirmation Order No. XXX on XXX amount zł" (§. 3.7. Of the Rules). Exemplary mail confirmation can be seen here. (Appearance mail depends on the email program you are using on Client)
3.11. The sale agreement shall be deemed concluded upon receipt of the message from the seller confirming the accession of the contract (message referred to in paragraph. 3.10 of this Regulation)
3.12. The customer may cancel an order or to modify it, in order to do:
a) contact the Seller by telephone;
b) contact with the seller via email;
3.13. Orders are handled by Customer Service Online Store in days, ie. From Monday to Friday excluding public holidays, the hours 8.00-19.00.
3.14. Commercial information included in the online store does not constitute an offer within the meaning of Art. 66 of the Civil Code, but an invitation to tender, even if this information contains a unit price of the goods.
§4 Payment, delivery, reception
4.1.1. For the performance of the sales contract customer must pay the amount indicated in the contract price of the goods and the cost of shipping.
4.1.2. The price of individual goods in the store online is the gross price expressed in Polish zloty (PLN), which also includes the payable value-added tax at the prevailing rate. Prices do not include, however, the potential cost of shipping, which will be indicated when ordering.
4.1.3. Payment shall be selected by the customer in the form of:
- The payment transfer into account the store 92105015201000009073251713
- Payment through the settlement agent that is PayPal SA 2211 North First Street, San Jose, CA 95131, United States
- Payment through the settlement agent that is Allegro SA located in Poznan, 60-324 Poznan, ul. Marcelińska 90, entered in the register kept by the District Court for Poznań - Nowe Miasto and Wilda, VIII Commercial Division of the National Court Register under the number 0000274399, having NIP: 779-23-08-495, with a share capital of EUR 4,000,000 00 zlotys paid in full
4.1.4. The price of each commodity is binding at the time of order. This price does not change regardless of changes in prices in the online store that may arise in relation to particular goods at the Customer Order.
4.2.1. Orders placed by customers Online Store are completed by the Seller, and then delivered on the date specified by the customer.
4.2.2. Delivery of ordered goods is only to addresses on Polish territory. In order to place orders involving the shipment abroad, please contact individually with the Seller.
4.2.3. Seller entrusts the supply of goods to third parties leading in this field business at the option of the customer specified in the order may be: FHU KRZYSZTOF winemaker, based in 61-316, Poznan, Ropczycka 12a, 7830019452, or other company or leading in this area economic activity.
§ 5 Personal data
5.1. Filling data in the Order Form is tantamount to consent to the processing of personal data the Purchaser by the Seller and the entity authorized by the Seller to manage the content of the Web page you shop online is an integral part of, in accordance with the Act of August 29, 1997. Personal Data Protection ( Dz. U. of 2010. No. 229, item. 1497, as amended. d). Employer personal data will be processed in order to complete the contract, including the invoice and the conduct of financial reporting. These data are confidential and will not be disclosed to unauthorized persons.
5.2. The Data Controller is FHU KRZYSZTOF winemaker, based in 61-316, Poznan, Ropczycka 12a, 7830019452, activities registered in the Central Register and Information on Economic Activity led by the Minister of Economy
5.3. Employer personal data are protected by the Administrator of data in accordance with the above-cited Act on the Protection of Personal Data, and will not be transferred, sold, or lent to other persons or institutions that will not be entitled to it. Employer personal data will be made available in order to carry out the contract of sale products covered by these regulations.
5.4. Access to personal data is only The data, which is the Seller.
5.5. A customer who filled out the order form has access to personal data concerning him for the purpose of verification, modification or deletion of their personal data from the database, notifying the Administrator of data writing to the address FHU KRZYSZTOF winemaker, based in 61-316, Poznan , Ropczycka 12a, 7830019452 or e-mail address email@example.com
In connection with entering into force on May 25, 2018. Regulation of the European Parliament and of the Council (EU) 2016/679 of 27 April 2016. on the protection of individuals with regard to the processing of personal data and on the free flow of such data and repealing Directive 95/46 / EC (hereinafter "GDPR"), we would like to inform you that Firma Handlowo-Usługowa Krzysztof Winiarz, based in 61-316, Poznań, ul. Ropczycka 12a, 783-001-94-52, REGON 632031244 is the administrator of personal data and we process it in a safe and lawful manner.
Your personal data is processed in order to keep a purchase account, to properly process your order, to present our offers, to prepare statistical analyzes and to fulfill your legal obligations. Your personal data may be processed for other purposes, unless you expressly agree to their processing. Your personal data may be shared with other data recipients, such as: entities operating postal or courier, entities conducting payment activity, entities cooperating with us when handling accounting, tax, legal, debt collection.
Your personal data will be kept until the purpose for which it has been collected has been achieved, and for the period of time provided for by specific regulations. You have the right to access your personal data, rectify them, delete or limit processing, object to processing, transfer your data, the right to withdraw your consent, and the right to submit a complaint to the supervisory authority.
If you have any questions or concerns, please contact us at: firstname.lastname@example.org
§ 6 Complaints
6.1. Complaints concerning purchased goods:
6.1.1. Seller shall be liable to the Client on the terms set out in the Civil Code of 23 April 1964. (Journal of Laws No. 16, pos. 93, as amended.) And other generally applicable provisions of law.
6.1.2. When the goods purchased by the customer violates the contract or a defect is the fact notify the Seller and, if appropriate, provide defective goods to the Seller at the following address: FHU KRZYSZTOF winemaker, based in 61-316, Poznan, Ropczycka 12a, 7830019452, Poland
6.1.3. It is recommended to submit the complaint in writing or by e-mail email@example.com In order to accelerate and facilitate the process of consideration of the complaint it is advisable to send the complaint together with any additional information, such as such as the order number, date of sale, etc.
184.108.40.206 Consideration of the complaint shall take place immediately, but no later than within 14 days.
220.127.116.11. A response to the complaint will be sent to the address provided by the Customer or in any other manner specified by the customer.
18.104.22.168. Seller informs that in the case of products covered by the complaint and warranty entitlement in this respect should be made in accordance with the conditions set out in the warranty card. The warranty on the product sold does not exclude, limit or suspend the rights of the Client's liability to the extent specified Sellers Civil Code Act of 23 April 1964. (Journal of Laws No. 16, pos. 93, as amended.)
6.2. Complaints related to the provision of services electronically through the e-shop:
6.2.1. Complaints related to the provision of services electronically via the Online Store must be submitted e-mail address firstname.lastname@example.org or post to the address of the shop FHU KRZYSZTOF winemaker, based in 61-316, Poznan, Ropczycka 12a, 7830019452
6.2.2. In order to facilitate and accelerate the complaint recommended to be given in the message as specified in point. 1 information such as email address, date and nature of irregularities and contact information.
6.2.3. Consideration of the complaint related to the provision of services by electronic means shall immediately, not later than within 14 (fourteen) days.
6.2.4. A response to the complaint is sent to the e-mail client or in any other manner provided by the Customer.
§ 7 Withdrawal
7.1. The customer who is also a consumer within the meaning of Art. 22  of the Civil Code of 23 April 1964. (Journal of Laws No. 16, pos. 93, as amended.), Who concluded at a distance, may withdraw from it without giving reasons, making a statement within 14 ( Fourteen) days. To comply with this deadline, you must send a statement before its expiry. The declaration may be sent to the following address: FHU KRZYSZTOF winemaker, based in 61-316, Poznan, Ropczycka 12a, 7830019452
7.2. The term fourteen, in which the consumer may terminate the contract of sale or a contract for the provision of services electronically counted from the date of the Product for the Sales Agreement, and where the contract involves the provision of services electronically - from the date of its conclusion.
7.3. Seller immediately after receipt of the declaration of withdrawal sends the consumer an acknowledgment of receipt mail message cited above. statements.
7.4. In the event of withdrawal - sales agreement or contract for the provision of services electronically is considered null. What the parties rendered shall be returned unchanged, unless a change was necessary to establish the nature, characteristics and functioning of things, or apply §7.7. Regulations. The reimbursement should take place immediately, not later than fourteen (14) days.
7.5. Seller will refund the payment received from the consumer using the same method of payment, which used the consumer, unless the consumer expressly agrees to a different way of return, which is not binding for him to no cost. Seller may withhold the reimbursement payments received from the consumer to the receipt of things back, or the consumer has supplied evidence of her return, depending on which event occurs first.
7.6. The consumer shall only bear the direct cost of returning things to the Seller.
7.7. If the consumer has chosen a method for providing the cheapest things other than the normal delivery offered by the Seller, the Seller shall not be obliged to reimburse the consumer incurred by him extra costs
7.8. The consumer is responsible for a reduction in the value of things as a result of using it in a way that goes beyond what is necessary to establish the nature, characteristics and functioning of things.
7.9. The right of withdrawal from a distance contract the consumer is not entitled to be the case:
7.9.1. the provision of services where the trader made a full service with the express consent of the consumer, who has been informed before the provision that under the provision of the entrepreneur loses the right to withdraw from the agreement;
7.9.2. in which the price or remuneration depends on fluctuations in the financial market that the trader does not control, and which may occur before the deadline for withdrawal;
7.9.3. in the subject of which is the provision for non-prefabricated, manufactured according to the specifications of the consumer or the maid meet its individual needs;
7.9.4 which it is the subject of the provision for dispersible rapid decay or having a short shelf life;
7.9.5. in which the subject of the provision is the thing delivered in a sealed package, which after opening the package can not be returned due to health protection or hygiene reasons, if it were unsealed after delivery;
7.9.6. in which the subject of the provision are things that after delivery, due to their nature, are inextricably linked to other things;
7.9.7. in which the subject of the provision of alcoholic beverages, the price of which has been agreed with the conclusion of the contract of sale and the supply of which can only take place after thirty (30) days, and whose value depends on fluctuations in the market, the trader does not control;
7.9.8. in which the consumer has specifically demanded that the entrepreneur came to him to make urgent repairs or maintenance; if the trader provides additional services other than those which comply with the consumer demanded or provides things other than replacement parts necessary for repair or maintenance, right of withdrawal granted to the consumer for additional services or goods;
7.9.9. which are the subject of the provision of audio or visual recordings or computer software delivered in a sealed package, if the package was opened after delivery;
7.9.10. about delivering newspapers, periodicals or magazines, with the exception of subscription contracts;
7.9.11 contained in a public auction;
9.7.12. for the provision of accommodation other than for residential purposes, the carriage of goods, car rental, catering, services related to leisure, events, entertainment, sports or cultural, if the agreement marked a day or period of performance;
7.9.13. for the supply of digital content which is not stored on a tangible medium if the performance has begun with the express consent of the consumer before the deadline to withdraw from the contract and after having informed him by a trader of the loss of the right of withdrawal.
7.10. At the latest at the time of delivery of the goods seller provide to the consumer on a durable medium instruction to withdraw from the contract in the form to send an e-mail with an attachment. "Instruction of withdrawal '
§ 8 Additional Information
8.1. To avoid possible inconsistencies or errors, it is recommended that devices with which the client uses the store, www.e-kwiaciania.net meet at least the following technical requirements that are necessary to work with the ICT system used by the Service Provider:
8.1.1. A computer or other mobile device with Internet access.
8.1.2. Web Browser: a.) Internet Explorer version 4.0 or later b.) Mozilla FireFox 4.0 or later, or c.) Google Chrome 1.0 or later
8.1.3. Active plugins - Java, Flash
8.1.4. Display resolution 1280 x 800, color 24 or 32 bit
8.1.5. Possession by the customer e-mail account.
8.2. Information for customer store www.kwiatywsieci.pl how can check if your order does not contain errors, and also how it can be corrected:
8.2.1. When ordering until you press the "order with obligation to pay" or other equivalent wording of the customer has the ability to change the data entered (eg. The type / quantity of goods / method of delivery). In the case of non-compliance should be guided by the Client screen messages and information available on the website of Online Store and its subsequent pages. In case of any problems or difficulties, please contact us - email@example.com mail or phone +48 603 136 389 (the standard fee by the appropriate provider).
8.2.2. According to these regulations after placing an order on specified in the order e-mail will be sent an automatic e-mail message confirming receipt of the order. Your message will also specify any necessary order information (e-mail message referred to in § 3.7. Of the Rules). In the case of customer error as to input data (eg. The quantity of the goods, incorrect calculation of orders by the system), the client has the right to change the order. The right is vested within 2 hours of receiving confirmation of receipt of orders on weekdays for hours. 14:00 and in other cases within 12 hours of receipt of this confirmation. For this purpose, it is advisable to send an e-mail to firstname.lastname@example.org a request to amend or volunteer to change telephone contact at +48 603 136 389 (the standard fee by the appropriate provider). After having reviewed the contract Seller sends an e-mail to the address specified in the order, in which there will be a confirmation of acceptance of the revised contracts.
8.3. The principles and ways of consolidating, securing and sharing the entrepreneur across the concluded agreement:
8.3.1. Consolidation, protection and access to the concluded the following:
22.214.171.124. By sending client to the e-mail concluded agreement.
126.96.36.199. By printing and handing the customer along with the receipt and shipment of goods specifications of the contract and proof of purchase.
8.3.2. The content of the concluded agreement is further perpetuated and secured in the ICT system vendors and passed on to customers on every request.
8.4. In matters not regulated herein, the provisions in force in the Republic of Polish law, including the Civil Code, Law services electronically statement of 18 July 2002. (Journal of Laws No. 144, item. 1204, as amended.); Act on consumer rights on 30 May 2014. (Dz. U. of 2014. Pos. 827) and other relevant provisions of Polish law.
8.5. Changes in the regulations:
8.5.1. Service Provider reserves the right to change these Terms and Conditions, the Client will be notified at least 14 days in advance before the entry into force of the amendments. Information on the changes will also be expressed in a clear way by posting on the website of Online Store and sent to the e-mail address of the registered customer. In addition, each customer will be asked to approve the new regulations before ordering.
8.5.2. The revised regulations applies to the customer if they have been preserved requirements set out in Art. 384 of the Civil Code (ie. Client was properly informed about changes), and customer does not terminate the agreement for the provision of electronic services for a continuous period of 30 days.
8.5.3. Amendments to the Rules shall in no way prejudice the rights acquired by customers using Online Store before the entry into force of the amendments, in particular, will have no impact on complex and / or implemented the order. In this case, these contracts will be implemented under the terms of the previous regulations.
8.6. The contract of sale of goods is concluded in accordance with Polish law and in Polish.
8.7. Client being a consumer in the event of a dispute with the Seller has the possibility of using extrajudicial means of dealing with complaints and redress. The consumer can m.in .:
a) apply to the permanent amicable consumer courts operating at the Trade Inspection with a request for resolution of a dispute arising out of the sale agreement.
b) ask the provincial inspector of Trade Inspection with a request to initiate a mediation procedure on amicable settlement of the dispute between Customer and Reseller.
c) get free help on settlement of the dispute between the Customer and Reseller, using the free assistance of district (municipal) consumer ombudsman or social organization to which statutory tasks include consumer protection (including the Consumer Federation, Association of Polish Consumers).
8.8. Any disputes arising between the Seller and the Client which is not yet a consumer within the meaning of Art. 22  of the Civil Code of 23 April 1964. (Journal of Laws No. 16, pos. 93, as amended.), Are subjected to the court with jurisdiction over the seat seller